The first time we ordered, we put our building’s address in and it said delivery was not available.
So I called because it said on the web site within 8 miles.
Each of us ordered a cup of soup, along with a baguette and a beverage.
As we were eating our soup, we realized that we both had been sold bowls of soup, not cups of soup, and charged for bowls.
And we regularly buy Panera gift cards for family and friends.
Overall, our experience has been good, And we do especially like your seasonal soups, your larger variety of cold teas, and—in the bakery department—cobblestones!
Of course, your receipt emphasizes “accuracy matters“. When it was brought to the table, the associate commented “you didn’t want seeds on your soup, did you? Also, as I mentioned, we were there within an hour of closing, and after I had agreed to eat soup without seeds, another associate came and apologized that they were out of baguettes.
Panera currently has over 2000 locations in 41 US states and Canada. I will never be going back there, I’d rather go to a mom and pops bagel shop where they are not franchised and appreciate me as a customer and where they have butter available for my bagels! Revamp your ethics and put it in the right place because sooner or later you will end up filing for bankruptcy when you have no customers!!!!!!!!
The Panera Bread corporate office is still located in St. The company’s locations in St Louis still operate under the name St. Tagged as: Panera Bread address, Panera Bread complaint desk, Panera Bread complaints, Panera Bread corporate address, Panera Bread corporate office headquarters, Panera Bread customer complaints, Panera Bread headquarters, Panera Bread home office, Panera Bread main office, Panera Bread office address, Panera Bread office email, Panera Bread office fax, Panera Bread office phone, Panera Bread office phone number I just visited the Panera on Jericho turnpike in Mineola, my right on the corner of herricks road. Reply This morning I had a mini egg soufflé from the Panera in downtown Denver. Today we had lunch at the Pier Park location in Panama City Beach, FL.
Just a side note: this particular café is the very first Panera I ever visited, a number of years ago, when my son and his family who live in the area took us there to pick up bagels for breakfast.
Since then we have visited many Panera’s from coast to coast, and even the St. In Milwaukee, there are several Panera’s that we visit, depending on where we are when we get hungry!